Domestic orders with standard shipping (this includes orders with free shipping) will ship by either USPS Parcel Post or FedEx/UPS Ground. Allow up to 5 to 7 business days for delivery. International orders do not have a specific shipping period as a package can be delayed by customs for unknown periods of time.
Expedited methods are available for additional cost.
- USPS Priority Mail (2-3 days average but not guaranteed)
- Express Saver by FedEx (3 business days not including Saturday/Sunday)
- 2-Day Air FedEx (2 business days not including Saturday/Sunday)
- Standard Overnight FedEx (1 business day not including Saturday/Sunday)
Expedited orders will ship the same day if placed before 11:30 a.m. MST and only for items that are in stock. We will notify you if the order is not able to be shipped by the method chosen by telephone or e-mail.
Orders under $100 have a $7.25 shipping charge for orders within the contiguous U.S. Delivery to locations outside the contiguous U.S. will usually be made by U.S. Postal Service. All orders are packaged in an unmarked box for your privacy. International orders usually ship via U.S. Postal Service or FedEx. For international packages delivery is not guaranteed nor will lost/stolen/damaged packages be replaced. Cost of shipping is determined by the weight and shipping location. International customers are responsible for any fees or taxes from customs in their country. Methods of payment are credit card (AMEX, Discover, Visa, and MC). Please check this policy often as it may change.
Devrom® is backed by Parthenon’s money-back satisfaction guarantee. If your are not satisfied with how Devrom® worked for you, simply return the remaining unused tablets or capsules within 30 days for a refund less the shipping cost. If we have shipped you something in error, we will promptly get you the correct item as soon as you can notify us. If you have ordered something in error, you will be responsible for the return shipping cost.
Note that some orders may be subject to a 15% restocking fee. Shipping costs are not refundable.
Parthenon Co / Attn: RETURNS / 3311 W 2400 S / Salt Lake City, UT 84119
If you need help returning an item, please call 1-800-453-8898 or click Contact Us with your name and order number. We will respond quickly with instructions for how to return items from your order.